If you have other burning questions we weren’t able to address here, feel free to email.


Our collection of modular fine jewelry essentials are designed to be creatively customized to keep up with your bold, dynamic life. Our pieces are made of high quality gold and stones, so you can wear them now while you build a jewelry wardrobe you will love forever.

We are always on the lookout for interesting vintage jewelry. If you have some you would like to sell, please send an email to hello@heirloomjewelryshop.com with a few photos and a description. We will get back to you in a day or two.


Our online store now offers free 3-5 day shipping for US domestic addresses only, regardless of what you order.

If you live in the continental US we will deliver to you.

1) FedExGround: (5-8 days): Always free.

2) Expedited (2-3 days and available to the 48 contiguous states): $35

3) Overnight (1-2 days and available to the 48 contiguous states): $50

As soon as we receive your order, we will process it for shipment. All orders placed after 12 pm PT are processed the following day. Our FedEx courier will then pick it up from us and be on his way to bring the pieces to you. You will receive an email with tracking number as soon as it’s on its way.

Don’t worry! Sometimes, it takes a couple of days to update your shipment status. Email us at hello@heirloomjewelryshop.com and we will let you know where your package is.

Hate when that happens. But no worries! We will correct it for you if your purchase hasn’t shipped yet. Please email us at hello@heirloomjewelryshop.com


Each piece already has a lot of information on its product page, however, if you need to know more, email us at: hello@heirloomjewelryshop.com.

Returns & Exchanges

Sorry it didn’t work out. You can return your unused pieces within 14 days of receiving them. Just send us an email at hello@heirloomjewelryshop.com.

To be eligible for a return, please ensure that the jewelry is in its original packaging and in perfect condition, that you have the proof of purchase and that you’ve obtained the shipping label from us. We reserve the right to refuse returns that do not meet the criteria.

We will refund you in full back to your original form of payment. However, please note that we will not refund any shipping charges you paid.

If you have any other questions about returning your pieces or have any second thoughts, email us at hello@heirloomjewelryshop.com.

After we have received your item, your refund will take anywhere between 5-10 business days to appear back on your statement.

Oh no, we are so sorry about that. We will make it right for you. Please email us at: hello@heirloomjewelryshop.com

You can drop it off at any FedEx store.


We accept Visa, MasterCard, and American Express credit cards.

Your credit card will be charged as soon as your order is accepted and processed.

Not to worry, it happens to the best of us. Check the following:

Check that your card is not expired.
Double check the accuracy of your credit card’s billing details; such as the billing address and the security code (i.e. what you’ve entered into the checkout details).
Call your credit card issuer – they might’ve have stopped this payment from going through.

Order questions

Drop us an email at hello@heirloomjewelryshop.com and we will update your order as soon as we can.

At any time, you can view your order status on your My Account page. This page will be updated as soon as possible, at two different stages: first, when your credit card is charged and again when your product is shipped.